← Back to Home

Terms & Conditions

Effective Date: March 3, 2026

By accessing this webpage, you are agreeing to be bound by these Terms and Conditions (“Terms") in a legally binding agreement between us (“Merchant”, “us”, “we”, or “our”) and the User (“you” or “your”). Please read these Terms carefully before accessing or using the Website. If you do not agree to the Terms, you may not access the Platform. We reserve the right to update and change the Terms and Conditions by posting updates and changes to the Platform. You are advised to check the Terms and Conditions from time to time for any updates or changes that may impact you. If at any point such amendments are not acceptable to you, we advise you to cease using the Platform at such time.

ELIGIBILITY

You hereby represent and warrant that you have the right, power, and authority to agree to the Terms, to become a party to a legally binding agreement and to perform your obligations hereunder.

DEFINITIONS

  • “Payment Instrument” includes credit card, debit card, bank account, prepaid payment instrument, Unified Payment Interface (UPI), Immediate Payment Service (IMPS) or any other methods of payments which shall be developed or added or deployed by banks and financial institutions from time to time.
  • “Platform” refers to the website or platform where the Merchant offers its products or services and where the Transaction may be initiated.
  • “Transaction” shall refer to the order or request placed by the User with the Merchant to purchase the products and/or services listed on the Platform by paying the Transaction Amount to the Merchant.
  • “Transaction Amount” shall mean the amount paid by the User in connection with a Transaction.
  • “User/Users” means any person availing the products and/or services offered on the Platform.
  • “Website” shall mean www.instamojo.com or the mobile application.

MERCHANT'S RIGHTS

You agree that we may collect, store, and share the information provided by you in order to deliver the products and/or services availed by you on our Platform and/or contact you in relation to the same.

YOUR RESPONSIBILITIES

You agree to provide us with true, complete and up-to-date information about yourself as may be required for the purpose of completing the Transactions. This information includes but is not limited to personal details such as name, email address, phone number, delivery address, age, and gender (or any other information that we may deem necessary for us to fulfil the Transaction) as well as the accurate payment information required for the transaction.

PROHIBITED ACTIONS

As a User of the Platform, you agree not to:

  • Systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Make any unauthorized use of the Platform, including collecting usernames and/or email addresses of users for the purpose of sending unsolicited email.
  • Circumvent, disable, or otherwise interfere with security-related features of the Platform.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts to send comments or messages.
  • Interfere with, disrupt, or create an undue burden on the Platform or the networks connected to the Platform.
  • Attempt to impersonate another user or person.
  • Use any information obtained from the Platform in order to harass, abuse, or harm another person.
  • Use the Platform as part of any effort to compete with us.
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising the Platform.
  • Attempt to bypass any measures of the Platform designed to prevent or restrict access.
  • Harass, annoy, intimidate, or threaten any of our employees or agents.
  • Copy or adapt the Platform's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use of the Platform.
  • Disparage, tarnish, or otherwise harm us and/or the Platform.
  • Use the Platform in a manner inconsistent with any applicable laws or regulations.

LIMITATION OF LIABILITY

The User agrees that the only recourse that the User has in the event of receiving a defective product and/or deficiency in service is to initiate the refund process which will be subject to the terms for refund under this agreement. We hereby expressly disclaim any liability for any losses. The User shall indemnify and hold harmless the Merchant and its affiliates from and against any and all claims, demands, and liabilities arising out of any breach of these terms by the User.

GUIDELINES FOR REVIEWS

When posting a review, you must comply with the following criteria:

  • You should have firsthand experience with the person/entity being reviewed.
  • Your reviews should not contain offensive, abusive, racist, or hate language.
  • Your reviews should not contain references to illegal activity.
  • You should not be affiliated with competitors if posting negative reviews.
  • You may not post any false or misleading statements.

GOVERNING LAWS & DISPUTE RESOLUTION

These terms of use are governed by the laws of India. Any dispute shall be referred to and finally resolved by arbitration in Bengaluru in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be India and the proceedings shall be conducted in English.

GRIEVANCE REDRESSAL

If you have any question or complaint with regard to any product and/or service or pertaining to the Transaction, you may reach out to our team at the contact details provided on the Platform.

DISCLAIMER

  • Upon initiating a Transaction, you are entering into a legally binding contract with us.
  • Payment details must be accurate; we disclaim liabilities for unauthorized use of a User's Payment Instrument.
  • The content on our Platform is for general information only and does not amount to advice.
  • We do not guarantee that our Platform will be secure or free from bugs or viruses.

For questions regarding these terms, please contact us at elexsiyamediateam@gmail.com